e-learning module

EFFECTIVE PROCESS MANAGEMENT

Success through clear processes - with a focus on efficiency and adaptability

Process management is a key skill that is essential in today's business world. As a leader, it is your responsibility to navigate through the complexities of operational procedures and develop processes that are critical to the success of your team and your organisation.

But what makes process management so critical to any organisation? Processes form the backbone of every organisation. They define how efficiently and effectively tasks are performed, how resources are allocated and how quickly an organisation can respond to change. Every decision that affects a process, be it the introduction of new technology, the optimization of existing processes or the restructuring of teams, has a profound impact and can determine the success or failure of an organisation.

As a leader, you need to be able to manage this complexity and develop processes that are not only efficient, but also adaptable and resilient.

TARGET GROUP

All members of an organisation who want to apply effective process management effectively in their organisation and make processes more efficient.

AREA

Managing a Business

TRAINER

Prof. Dr. Daniel Keller

LEARNING TIME

approx. 1 ½ hours

LANGUAGE

AFTER COMPLETING THIS MODULE YOU WILL ...

Understand what process management means in the context of your organisation and why it is critical to organisational success.

Be able to effectively apply the principles of process management in your organisation in order to design and optimize processes more efficiently.

Get a clear picture of what is important in process management, including specific strategies and techniques.

YOUR LEARNING CONTENT

We will provide you with knowledge and concrete tools on these topics:

Chapter 01:

Basics of process management

Importance and objectives of process management
The cornerstones of every process
The four target areas in process management

Chapter 02:

Leadership role in process management

The cycle of management functions in process management
Competent process management

Chapter 03:

Tools for process management

What is a process map?
SIPOC analysis

Chapter 04:

Quality assurance in process management

Why is quality assurance so important?
Quality management through process standards
Total Quality Management
SIX Sigma
Lean Management
Limits of quality assurance
Quiz

Chapter 05:

Artificial intelligence in process management

Artificial intelligence in process management

Chapter 06:

Misunderstandings in process management

Misunderstandings in process management

Chapter 07:

Quiz

Quiz

Chapter 08:

Conclusion

Book tips
Your opinion counts!
Next steps

"Effective process management is one of the central control instruments of modern organisations. It creates the basis for efficiency, adaptability and strategic development in dynamic markets. Only those who understand, design and continuously improve processes can make targeted use of resources and react effectively to changes. This makes process management a management task with a direct influence on the future viability of the organization."

Prof. Dr. Daniel KellerYour trainer in the module