e-learning module

CONTROL, MEASURE AND ASSESS

Trust and control - it´s the balance that counts.

What is the right level of control? Is control overbearing?
As a manager, you will have certainly asked yourself these questions at some point. The answer is: it depends! First of all, control is an absolutely necessary leadership task and always similar to walking the tightrope between trust and results.

In our e-learning module you will learn why control is one of the most important leadership tasks. You will learn about factors that influence control behaviour and rules that ensure effective control. We show you how you should control - and how not. And so you can also assess your results, we will introduce you to proven assessment and measurement methods.

TARGET GROUP

Professionals and managers who want to implement effective and healthy control behaviour in their everyday work.

AREA

Managing People

TRAINER

Prof. Dr. Daniel Keller

LEARNING TIME

approx. 1 ½ hours

LANGUAGE

and

AFTER COMPLETING THIS MODULE YOU WILL...

Know how to control effectively and still build trust.

Feel more purposeful and relaxed in dealing with your employees.

Be able to give your employees effective feedback on their behaviour.

YOUR LEARNING CONTENT

We will provide you with knowledge and concrete tools on these topics:

Chapter 01:

Background and definitions

Why is "controlling, measuring and assessing" a management task?
What exactly does control mean?
The interplay of trust and control

Chapter 02:

Control behaviour

Determinants of control behaviour
Appropriate control behaviour
Basic rules for effective control
Check your knowledge!

Chapter 03:

Measuring and assessing

Do you know the difference?

Chapter 04:

The tool "Giving and receiving feedback"

What is feedback and why is it used?
What is the goal of feedback?
What are the framework conditions of feedback?
What are the basic rules for effective feedback?

Chapter 05:

Implementation

Concrete guiding questions for your daily leadership routine

Chapter 06:

Conclusion and next steps

„Control will remain an enormously important task for managers in the future. Because control enables you to measure the progress and efficiency of projects and teams. Only through control can you quickly identify weak points, correct them in time and ensure that goals are achieved.“

Prof. Dr. Daniel KellerYour trainer